Healing is attainable with Lakeview Healing, LLC

---

 A standard session is a weekly 53 minutes appointment which offers the most benefit especially while building therapeutic rapport.

If a client has made notable progress and therapeutic rapport is established a shorter session of 45 minutes is offered or the option for bi-weekly. Once a client is in the maintenance stage they are offered the option of meeting every 3-weeks or once a month. 

If a client is doing EMDR, weekly sessions must be maintained unless the client is taking a break from this intervention.

 At this time all sessions are conducted virtually. 

Virtual sessions are a great option that allows for flexibility, however, virtual sessions are not appropriate for all clients or all issues. Clients who are assessed to benefit more from in-person sessions will receive a referral. Or if a client recognizes that they would prefer in-person sessions they are welcomed to request for in-person therapy referrals.

To remain safe and HIPAA compliant,  sessions can only be conducted when the client is in a private space and not while driving a vehicle, in a public space (ie. shopping), or with other people present.

Clients are requested to not engage in any highly distracting activities. 

If a client requests to have a loved one involved in session this must be arranged ahead of time and appropriate paperwork filled out.  

If a session starts and one of these experiences is occurring and the client is unable to get to a quiet and private place shortly, the session will be cancelled and a late cancellation fee will apply.

All telehealth sessions are conducted on a HIPAA compliant platform and clients are emailed the link at least 24 hours prior to the session. 

 All clients are expected to show at the start time of the session. Clients are allowed to arrive up to 10 minutes late at which the session will be cancelled and client will be marked as a no-show. If a client is having difficulty with technology or is aware they will be late, they are requested to let Lakeview Healing, LLC know as soon as possible using the contact information provided during intake. 

If a client is more than 10-minutes late, the session will be cancelled and the client will be marked as a no-show. There will be a $75 fee for every no-show which will be charged to the card on file. 

Clients are requested to cancel session as soon as they are aware  they will be unable to make the session.  A 24-hr notice is the minimum.  For example, if a client has a session scheduled for Wednesday at 8:00 am they must cancel the session by Tuesday at 8:00 am to avoid the cancellation fee. Cancellations that occur after the 24-hr window will incur a late cancellation fee which is $75 and will be charged to the card on file.

If there are more than three late cancellations or no-shows termination and referral may occur. Additionally if there is excessive cancelations (ie canceling 50% of scheduled appointments) termination and referral may occur as progress cannot occur if there is inconsistency in attendance.

For self-pay clients, sessions are $150 per therapeutic hour (53 minutes) and $180 if EMDR is being utilized. 

Clients using insurance will provide information to Lakeview Healings, LLC's billing service who will conduct a free benefit verification and manage all billing for clients. Clients are responsible for informing Lakeview Healing, LLC and the billing company of any changes to their insurance coverage. If the client does not update either party, the client may potentially be responsible for the full cost of any sessions not covered by insurance. 

While the billing company does complete benefit verification, it is also highly recommended for clients to check with their insurance company, which can be done via the insurance company's app or website, to ensure coverage.

All balances must be paid in full each week, and if a  balance remains, clients will be notified one time through their preferred means of contact. If a client fails to pay any upcoming appointments will be canceled unless previous arrangements are made.

Lakeview Healing, LLC does offer a limited number of spots on a sliding scale fee which is dependent on clients circumstance. Please reach out for more information.

If there are no open sliding scale spots open then a recommended option is Open Path is also a great option for individuals making a household income under $100,000.

https://openpathcollective.org/

Insurances Accepted:

Aetna

Optum

United

Full an inclusive list please visit: 

https://secure.helloalma.com/providers/letitia-cullens-proctor/

At this time I'm unable to accept Cigna or BCBS

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

● You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

● Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

● If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

● Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

ESA: Due to being unable to meet and assess any animals and not having the appropriate training to complete ESA letters, Lakeview Healing, LLC does not write ESA letters and recommends a client to visit an in-person provider.

FMLA and disability paperwork: These letters/documents may be written depending on nature of the letter and length of therapeutic relationship. No supporting letters or documents will be written for clients in therapy less than 6 months. 

 Lakeview Healing, LLC is a telehealth counseling service for residents of Colorado that provides mental health support (talk therapy or EMDR) to adults in need, and provides life coaching services for anyone across the United States.

Lakeview Healing, LLC offers individual telehealth therapy for adults who live in Colorado using a trauma and neuro-informed lens and frequently EMDR. The majority of our clients are in the BIPOC, LGBTQ+ and TGNB, and neurodivergent communities, and they have experienced  complex trauma,  chronic illness, and/or significant life changes.

Clients can book an appointment or a free 15 minute consultation with Lakeview Healing, LLC by filling out the contact form. Inquiries will be answered within 48 hours except for weekends and holidays.

You may also use the link below to schedule a free consult https://secure.helloalma.com/providers/letitia-cullens-proctor/ 

Due to the time it can take to verify insurances, sessions are booked out to the following week after our consultation. So immediate sessions are not available. It is advised to call a crisis or warm line for support or to go to your nearest emergency room.

There is no afterhours support for clients. If immediate support is needed please call a crisis line, a trustworthy friend, or your nearest emergency room. Below will be options for crisis lines.

General crisis:

Crisis Text Line: Visit https://www.crisistextline.org/ or message A 24/7 support via text. Text HOME to 741741

988 Suicide & Crisis Lifeline: call 988 https://988lifeline.org/

LGBTQ+

Trevor Project (LGBTQ+):  Text "START" to 678-678. Call 18664887386. Visit Trevor Project

Thrive Liveline: https://thrivelifeline.org/

text "THRIVE" to 313-662-8209

Survivors of Sexual Assault and Harassment

Blue Bench

Call 303-322-7273

RAINN (for survivors of sexual assault): call 1 800 656 4673 or visit https://www.rainn.org/

Male Focused

1in6

Online chat supportgroup.1in6.org 

Veterans

Veterans Hotline: Call 988 then press 1. To chat online visit Veterans Crisis line  To text use the number 838255.

 DoD Safe Helpline

Call 877-995-5247

Online chat online.safehelpline.org

Group safehelproom.org

With over 30 years of research, Eye movement desensitization and reprocessing (EMDR) is an evidenced based intervention that can successfully treat phobias, traumas, and somatic issues. EMDR is fantastic when there is limited or no specific memories or a desire to minimize verbalize processing (traditional talk therapy).

There are very few situations where EMDR is not recommended and it is best to have a consultation to discuss your specific details.

Below will be some additional resources to explore the basics of EMDR.

https://www.emdria.org/about-emdr-therapy/

https://www.youtube.com/watch?v=Pkfln-ZtWeY

Example of what a session may look like: https://www.youtube.com/watch?v=M2ra8p4MSOk

Unless a client signs a release of information (ROI) all information is protected health information (PHI) and cannot be given out. Exceptions to this rule are: if a client's insurance company is requesting specific records; client discloses plan, means, and intent to harm themselves, a building with people inside, or a specific person; and although rarely if a client is involved in a court case the courts may attempt to subpoena records.

To reduce conflict of interest, we do not accept referrals from past or current clients when they are a close relative, roommate, or friends. This is to reduce any bias that make occur since relationships often come up in sessions. 

Referrals to  acquaintances, classmates, co-workers, or any other casual relationships are accepted as long as neither client or referral believe they will need to explore the relationship together.

If a client is needing to help a close family member or friend find a therapist we are gladly willing to help with search recommendations.